A. Attitude

A Passion for Service Excellence through Learning and Teamwork.

In our guests and colleagues interactions, to bring a positive attitude and lots of smiles - no ifs and buts.

Working as a Team for our Guests is demonstrating Mutual Respect, Effective Communication and Genuine Support for each other.

We create value for ourselves and guests through continuous learning.

We translate our learning to more efficient and effective work habits, practices, behaviors and strict compliance to set standards. "Good" service is not good enough; we demand "Excellent Service".