About Us

Asian Grand Legacy Hotels Corporation (AGLHC) was formed with the objective of creating a hotel management and consultancy company which creates real, tangible and intangible value for all its stakeholders – guests, hotel owners, employees, suppliers, community, etc.

The guiding principles behind Asian Grand Legacy Hotels Corporation’s philosophy of value creation are encapsulated in three words, which are represented in the first three letters of the AGLHC acronym:
AGL = Attitude. Guest-Centric. Loyalty.

Our Company Philosophy

Attitude.
We are passionate about pursuing excellence and financial success that’s why we make sure that we consistently strive to achieve the business goals and objectives of the owners.

We accept that our attitudes affect our behavior, and that our behavior affects our results and our success.

We strive to always maintain a passion for service excellence through teamwork and learning; made manifest in our interactions with guests and colleagues, by being mindful of always bringing a positive attitude and a desire to increase understanding, empathy and knowledge through these interactions.

We work as a team not just for the benefit of the business, but also for our guests, by demonstrating mutual respect, practicing effective communication, and showing genuine support for each other.

We create value for our employees, our owners and our guests through continuous learning.

We translate this teamwork and learning into more efficient and effective work habits, practices, behavior and strict compliance to shared standards. ‘Good service’ is not good enough; instead we demand and expect ‘excellent service’.
Guest-Centric.
We nurture a culture of service excellence and work towards a focused and proactive approach to customer satisfaction. We strive to deliver skilled, superior, and professional services to our sophisticated guests.

We understand that our guests are the lynchpin of the business, and we therefore always strive to maintain our focus on providing our them with great value and extraordinary experiences.

In our processes, we simplify and automate effectively and efficiently, while always keeping in mind the goal of providing the best value to both our guests and our hotel owners.

By anticipating the needs and wants of our guests, we can greatly influence their experiences. Therefore, we develop ourselves to be sensitive to their needs, to keep track of and proactively act on our guests’ preferences and their habits.

From this perspective, we realize that our employees are our most important assets, because of their direct contact with our guests. It is through them that we will have the greatest impact and influence on the Guest Experience. Therefore, we invest in training and development. When we design and specify our products or invest in tools and equipment, we consult our employees to ensure that they are properly equipped, empowered and enabled to surprise and delight our guests.
Loyalty.
We value long-term relationships with our owners, guests, and employees that’s why we operate with trust and mutual respect.

We know that business growth is driven by creating value—value which delights our guests and increases profitability, which in turn lead to increased loyalty to the business from all our stakeholders.

Therefore, as part of our commitment to creating this virtuous cycle, we persistently design for and ensure quality, value-adding products and services, and guest and talent retention strategies.

We listen and actively respond to what all our stakeholders have to say, and proactively use this information to anticipate the needs of our guests and those of the business at large. Through this process of continually seeking to better understand our stakeholders, we can revise our processes and resources to better align ourselves with their needs and expectations, and to achieve increasing returns for the business.
ABOUT US

Meet the Team

Asian Grand Legacy Hotels brings in a new perspective that will complement the vision and values of the owners

Miguel G. Cerqueda

PRESIDENT
General Manager of the Manila Hotel (1977-1999), co-founder and President of the Genesis Hotels and Resorts (1999). A graduate of the Ecole Hoteliere de Lausanne (EHL)

Rudolf Studer

VICE PRESIDENT - SPECIAL PROJECTS
Over 40 years of experience in the restaurant and hospitality industry across four continents and a General Manager since 1991. A graduate of the Schweizerische Hotelfachschule Luzern (SHL).

Rexzor B. Ronquillo

FINANCIAL CONTROLLER
Over 20 years of operational and accounting experience. Fifteen years with Renaissance Hotels and Resorts (Marriott). A graduate of BSBA Accountancy at the Philippine School of Business Administration.

CHIEF OPERATING OFFICER
Over 25 years of operational and accounting experience with globally recognized hotel chains, including Corinthia, IHG, Marriott, Mandarin, and Rosewood. DES Ecole Hoteliere de Lausanne. Earned his MBA at the Warwick Business School.

Yves Remondoulaz

PRE-OPENING PROJECT MANAGER
More than 37 years of experience in the hospitality industry, showcased his managerial prowess in various hotel and resort establishments. His roles include Resort Manager and General Manager, demonstrating his ability to lead and elevate prestigious properties.

Dennis S. Sandoval

LAUNDRY SPECIALIST
More than 32 years in the Hotel Industry focusing mainly on pre-opening procurement, cost audit and materials management functions. In addition to this, he has lately been tasked to efficiently run the laundry division.

Tonette Zabarte

EXECUTIVE SECRETARY
More than 35 years experience in the hospitality industry, including Human Resources Management and being Executive Secretary to several past Corporate Presidents of the Manila Hotel Corporation.

Zipporah B. Dela Cruz

CREATIVES DIRECTOR / WEB DEVELOPER
With over 19 years of experience in inventing branding and advertising ideas, and 15 years of expertise in web development, successfully planned and delivered projects from start to finish, creating fully functional websites with a blend of creative design and technical know-how.

Henry S. Castillo

PROJECT MANAGER
He has been working in the Food Service and Hospitality industries for more the 30 years both in the Philippines and overseas. His vast and well-rounded experience includes Design and Engineering, Production and Manufacturing, Installation and Project Management.

Who is Asian Grand Legacy Hotels Corp.

Asian Grand Legacy Hotels brings in a new perspective that will complement the vision and values of the owners.

Vision

AGL will be recognized as the leading hospitality group in the Philippines that provides business growth and sustainability strategies to hotel owners.

Mission

We strive for excellence. We try hard to produce a team that is capable, responsible, and efficient in delivering excellent service to guests.

We care for our guests.We focus on creating extraordinary guest experiences by embracing a service excellence culture that is simple, clear, consistent, and genuine.

We value our colleagues. We foster mutual trust and create an environment that recognizes the capabilities of our workers.

We take ownership and we align ourselves with what our investors envision and hope to achieve.

We Managed for Results

We strive to deliver skilled, superior and professional services to valued guests,
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VISIT OTHER MANAGED PROPERTIES

Our Believers

Astoria Plaza Hotel Pasig CityAstoria Bohol | Bohol PhilippinesAstoria Boracay | Boracay Island AklanAstoria Greenbelt | Makati CityAstoria Palawan | Puerto PrincesaAstoria Current | Boracay Island AklanGrand Legacy Hotel | Doha QatarCasitas De Victoria | Nasugbu Batangas

Contact Us

3rd Floor, Astoria Plaza
15 J. Escriva Drive, Ortigas Business District, Pasig City, Metro Manila 1600 Philippines
Contact Form
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